How does a cylinder exchange work?

Bubbles 101: Carbonating cylinders create the bubbles. After some time, the carbonating cylinder runs out of CO2. We offer an exchange in which you get a new carbonating cylinder in exchange for your empty one. 

Once you order your exchange at SodaStream.com, our Gas Refill program has 3 easy steps to get you back to bubbling.

1. We'll send your full cylinder(s) and include a prepaid shipping label with your order.
2. Place your empty cylinders in the same box in which you received your new cylinders and affix the label to the box. If you have misplaced the label, you can print a new one by following these steps.
3. Drop the package at one of the drop-off locations or schedule a pick-up (if applicable to your location) - Use this Purolator Chat Bot to find the drop-off locations and/or schedule a pick-up.
4. Track your order by inserting your Tracking Number in the Purolator Chat Bot.

The shipping is on us. Don’t wait too long to send back your used cylinders.**

**Remember to send in your used cylinders after placing a cylinder exchange order. SodaStream must receive your used cylinder(s) no later than 90 days after placement of your exchange order, or an additional $15 charge (plus tax) for each unreturned cylinder will be applied.